M&T Bank : Loan Extension
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Loan Extension

If you find yourself unable to make your payment due to a temporary situation, you may be eligible for an extension on your installment loan account.


Allows you to postpone one or more monthly payments and remain current on your loan

How it works:

  • Brings an installment loan current by moving one or more monthly payments to the end of the loan
  • Advances the maturity date of your loan by the number of months extended
  • Interest continues to accrue daily for the extended period (This may increase the total paid over the life of the loan, as well your final payment.)
  • Depending on your type of loan, you may be charged a fee

Do I qualify?

  • Your account must be open for at least nine months
  • Your account should not have been extended more than once during a twelve-month period
  • You cannot extend your final installment loan payment
  • You cannot request a partial extension; the purpose of the extension is to bring your account to a current status

Contact the Customer Asset Management Department at 1-877-208-5495, Monday through Thursday 8:00 am -9:00 pm EST, Friday 8:00 am -5:00 pm EST or Saturday 8:00 am -12:00 pm EST

All Repayment Assistance options are not available with all products and there is no guarantee that you will receive Repayment Assistance. You are obligated to make all future payments as they come due even while M&T Bank is evaluating a request for Repayment Assistance. Additionally, M&T Bank will continue normal servicing of your loan up to and including referral to foreclosure and repossession during the time it is reviewing your request for Repayment Assistance. Credit reporting will continue, and, if applicable, your loan will be reported as delinquent, until your loan is brought fully current. It is also important to note that the request for Repayment Assistance does not waive any remedies available to M&T under the terms of your loan documents. You may be required to pay additional fees/and or costs depending on the type of loan and solution you qualify for.
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