(Includes the Mobile Application and Mobile Web Banking)
- Agreement to Policy
- Gathering, Using and Sharing: Information that we collect
Information that we may collect about you through mobile banking includes information that you voluntarily disclose such as your name, address, phone number, email address and other contact information; transaction information, information resulting from your mobile activity and your location information. We may also gather additional information associated with your mobile device through cookies and other technologies as described below.
- Location tracking. There may be certain information transmitted to us regarding your location when you request information through applications on your mobile device, such as your physical location when you search for a nearby ATM. This information may be provided to mapping applications to assist you in locating nearby ATMs and to our mobile vendor for purposes of providing these services. Location data we collect from your mobile device to assist us in personalizing your experience with our application and will not be retained by M&T. This data will be stored only in the time frame required to operate the application and deliver the service to you
We protect information you provide us in several ways. We use encryption standards and SSL (Secure Socket Layer) technology to help ensure that information passes to M&T without being intercepted by third parties. User IDs and Passcodes are used to help safeguard access to your information through the Mobile Banking Application or Mobile Web. As always, we strongly encourage you to assist us in that effort by not sharing your M&T Mobile or Web Banking User ID and Passcodes with anyone.
Questions and Concerns
If you have any questions about this Policy or our privacy practices, please contact our Telephone Banking Center at 1-800-724-2440. Alternatively, you may write us by submitting your question via the Customer Service Contact Us Form.
Policy Updates and Effective Date
This Policy is subject to change and any changes to this Policy will become effective when posted on this application. Your use of the application following these changes means you accept the revised Policy.