M&T Bank : Mobile Privacy Policy
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M&T Bank Mobile Privacy Policy

(Includes the Mobile Application and Mobile Web Banking)

This Mobile Privacy Policy (“Policy”) applies to users of mobile banking through M&T Bank. The term “M&T” or “we”, “us”, or “our” in any mobile banking application we own and control and in this Policy refers to M&T Bank and our affiliates or subsidiaries. This Policy describes how the mobile banking application may collect, use and share information from or about you and explains how the information may be shared or used.

  1. Agreement to Policy
    By viewing the M&T Bank mobile banking application or using M&T Bank’s website on a mobile device, you consent to this Policy which includes your consent to disclose and use information about you in the manner detailed in this Policy. Other privacy policies may also apply in addition to the terms of this Mobile Privacy Policy, including but not limited to our Privacy Policy and Internet Privacy Policy.
  2. Gathering, Using and Sharing: Information that we collect
    Information that we may collect about you through mobile banking includes information that you voluntarily disclose such as your name, address, phone number, email address and other contact information; transaction information, information resulting from your mobile activity and your location information. We may also gather additional information associated with your mobile device through cookies and other technologies as described below.

    • Working with Other Companies. From time to time, M&T may establish a relationship with other companies on the internet to provide you with additional value and products and services we may not offer ourselves. In these circumstances, we will treat your personal information in the same manner described in our Privacy Policy
    • Location tracking. There may be certain information transmitted to us regarding your location when you request information through applications on your mobile device, such as your physical location when you search for a nearby ATM. This information may be provided to mapping applications to assist you in locating nearby ATMs and to our mobile vendor for purposes of providing these services. Location data we collect from your mobile device to assist us in personalizing your experience with our application and will not be retained by M&T. This data will be stored only in the time frame required to operate the application and deliver the service to you
    • Cookies. We may use cookies, which are small text files that a website’s server places on your computer. Cookies make the personalization of your web experiences possible and can also be used to retain data related to a particular browser. Cookies are shared with M&T’s mobile vendor to allow your user ID to be remembered on the mobile site and or application
  3. Security Measures
    We protect information you provide us in several ways. We use encryption standards and SSL (Secure Socket Layer) technology to help ensure that information passes to M&T without being intercepted by third parties. User IDs and Passcodes are used to help safeguard access to your information through the Mobile Banking Application or Mobile Web. As always, we strongly encourage you to assist us in that effort by not sharing your M&T Mobile or Web Banking User ID and Passcodes with anyone.
  4. Questions and Concerns
    If you have any questions about this Policy or our privacy practices, please contact our Telephone Banking Center at 1-800-724-2440. Alternatively, you may write us by submitting your question via the Customer Service Contact Us Form.
  5. Policy Updates and Effective Date
    This Policy is subject to change and any changes to this Policy will become effective when posted on this application. Your use of the application following these changes means you accept the revised Policy.
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