We're proud to earn honors in small business banking.
Based on a study conducted with customers across the nation, M&T Bank has been recognized by Greenwich Associates with 10 Greenwich Excellence AwardsDIS-92-DIS – seven national and three regional honors – for providing excellence in small business banking products and services.
Our National Awards
In the national categories for small business banking, M&T Bank received the following Greenwich Excellence Awards:
- Overall Satisfaction
- Proactively Provides Advice
- Branch Satisfaction
- Credit Process
- Industry Expertise
- Cash Management Overall Satisfaction
- Cash Management Customer Service
Committed to Excellence
For the past five years, M&T has been in the top five percent of banks evaluated for award recognition. This consistent recognition from organizations like Greenwich Associates, where the results are based on feedback from small businesses, reaffirms that we are serving our local businesses in a way that exceeds their banking needs and expectations.
The success of the bank’s relationship with customers was recognized with national Greenwich Excellence Awards, including Industry Expertise and Proactively Provides Advice.
About the Greenwich Excellence Awards
Greenwich Excellence Award winners were determined at a National level and in four geographic regions: Midwest, Northeast, South, and West. To qualify for consideration for the National awards, each winning bank had to have a minimum of 50 clients that respond. To qualify for Regional awards, each winning bank had to have a minimum of 30 clients responding in the region. Greenwich Excellence Award selection is based on Top Box ratings on Greenwich Associates 5-point evaluation scale. The banks selected must receive a statistically significant proportion of “Excellent” ratings relative to the overall mean (at a 95% confidence level.)