M&T Bank : Credit Inquiry
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Credit Inquiry Services

M&T Bank provides credit inquiry service for our commercial customers. This service responds to credit inquires requested by trade inquirers or other financial institutions. M&T Bank adheres to Risk Management Association (RMA) guidelines for the exchange of commercial credit information.

M&T Bank’s standard credit inquiry service will provide credit information within two weeks from the date of the request. Credit inquiries required within 48 hours can be requested via our online service for an additional fee of $25.

Online Service
The online service provides you with the ability to receive your credit inquiries within 48 hours. If you prefer this option, please click the Credit Confirmation link below and follow the instructions referenced on the CreditConfirm “Welcome” page to process your request. Please note you will be required to pay a fee of $25 to process all online credit inquiry requests.


If you have questions regarding online service requests, please call 1-866-325-7201.

Standard Service
After completing the Credit Inquiry Form, print the form. All boxes are required and M&T Bank will not provide information for incomplete requests. The client must sign the form. We will accept forms customized to your business as long as the required information is included. The completed form can be sent to us via email at esplbx8@mtb.com or faxed to 716-848-3066. No phone calls will be accepted and forms will not be processed without our client's signature.

The credit information will be returned to you within 7–10 business days. Forms submitted via email will be returned to you in a letter format via an encrypted email to the original requestor without a call back. Forms submitted via fax will be returned to you by phone. If you would like the credit information returned in written form, indicate this on your request and include your return address.

Credit Inquiry Form

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