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Either your browser does not support JavaScript, or you have JavaScript disabled.
You must have a JavaScript-enabled browser to use this site.

Microsoft Internet Explorer

To turn on JavaScript in Internet Explorer, follow these steps:

  1. On the Tools menu, click Internet Options, and then click the Security tab.
  2. Click the Web content zone that you are using (for example, click Local Intranet),
    and then click Custom Level button.
  3. Locate Active scripting under Scripting settings. Click to select the Enable radio button.
  4. Click OK button on Security Settings and Internet Options windows to save your changes.

To download Internet Explorer 7, click here.

Firefox

To turn on JavaScript in Firefox, follow these steps:

  1. On the Tools menu, click Options.., and then click the Content tab.
  2. Click to select the Enable JavaScript check box.
  3. Click OK button to save the setting.

To download Firefox 2, click here.

Safari

To turn on JavaScript in Safari, follow these steps:

  1. Open Safari
  2. On the Safari menu, click on Preferences.
  3. Click the Security icon.
  4. Click on Enable JavaScript next to the Web Content section if it is not checked
  5. Close the Preferences window
  6. Close and restart Safari.

Opera 9.xx series

To turn on JavaScript in Opera 9.xx series, follow these steps:

  1. Open Opera.
  2. On the Tools menu, click Preferences.
  3. Click Content in the Preferences list.
  4. Check the box next to Enable JavaScript.
  5. Click the JavaScript Options button to open the JavaScript Options box.
  6. Check the boxes that you want to allow.
  7. Click OK.
  8. Click OK.

Google Chrome(v0.4.154.23)

To turn on JavaScript in Google Chrome(v0.4.154.23), follow these steps:

  1. First close any open Chrome windows.
  2. Right click on a blank area of your Desktop.
  3. Select New.
  4. Create a new Shortcut with the following in the "Type the location of the item:" text box:
    • For Windows Vista:
      %userprofile%\Local\Google\Chrome\Application\chrome.exe -enable-javascript
    • For Windows XP:
      "%userprofile%\Local Settings\Application Data\Google\chrome.exe" -enable-javascript
      Note: You'll have to enclose the file path for Windows XP in quotes due to there being spaces in it.

 

 

 

 

My Mortgage Info FAQs

​Get a list of important addresses and the answers to many frequently asked questions related to My Mortgage Info, the online tool for accessing and managing your mortgage account.DIS-208*-DIS

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  • ​​​Government loans, such as FHA, VA, RHS, and SONYMA (New York State only),​ are typically designed for first time homebuyers and buyers qualified for special financing assistance. Government financing includes features such as 100% financing, easier qualifying and closing cost assistance. Conventional loans offer higher loan amounts and lower rates, and require more cash to close.​

  • ​​The loan-to-val​ue (LTV) is your loan amount divided by your property value. For example, the loan-to-value on a $100,000 house with a $75,000 loan amount is 75%. You can find your LTV by logging in to M&T Online Banking and reviewing your mortgage account details.

  • Your loan can be sold at any time. There is a secondary mortgage market in which M&T Bank, like most lenders, frequently buys and sells mortgages. A secondary lender buying your loan assumes all terms and conditions of the original loan. As a result, the only thing that might change if your loan is sold is to whom you make your payments.

    If your loan is sold, M&T Bank will notify you and inform you if the name and payment address of your loan servicer does happen to change.

  • ​Please contact an M&T Refinance Specialist directly using our online form​ or by calling 1-888-253-0799.

  • In order to establish an online account to access your mortgage account information, please visit mtb.com to enroll. Once you've registered, you can view your account online.​

  • You can cancel the automatic deduction of your mortgage payments online at mtb.com. Simply log in, navigate to your mortgage account information, select the Autodraft Payment section, and then choose Cancel Automatic Draft Payment. Cancellations must be made at least three business days prior to the next scheduled draft date.

    Cancellations may also be faxed it to 1-866-409-4642. 

    Representatives are available to assist you at 1-800-724-2224, Monday through Friday, 8:30am–8:00pm ET.

    NOTE: Some accounts are not eligible to cancel this service, including biweekly mortgages.

  • ​Yes. You’ll need to register for M&T Online Banking to ensure uninterrupted access to your mortgage account information.

  • ​No. If you are currently enrolled in My Mortgage Info and M&T Online Banking, you only need to log in to M&T Online Banking using your Online Banking User ID and Passcode to access all of your personal banking accounts, including your mortgage.

  • ​All you need to get started is:

    • Your mortgage loan account number
    • Your social security number
    • Your email address

    To enroll in M&T Online Banking:

    1. Go to to www.mtb.com
    2. Click “Log In” at the top of the page
    3. Click “Enroll Today”
    4. Click “I don’t have a card”
    5. Continue to follow the easy online instructions to establish you User ID and Passcode, provide your email address, and select security questions and answers
  • ​No. After December 7, 2016, you will only be able to access your mortgage account information via M&T Online Banking.

    • ​The ability to access all of your personal banking accounts, including your mortgage
    • A more modern look and feel
    • Easy-to-use navigation that lets you know exactly where you are in the process of making a one-time payment or enrolling in automatic deduction
    • Greater compatibility with mobile browsers
  • Using a mobile browser, you will be able to make your monthly payment in M&T Online Banking. Click any of the “Pay Now” links and have your checking account information available.

    If you have previously made payments through the My Mortgage Info system, this information will be saved for your convenience.

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    Get Started Today