M&T Bank : Online Banking Security
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Online Banking Security

We’re committed to protecting your M&T Online Banking experience.

  • Your financial and personal information is protected with 256-bit SSL encryption
  • You must provide three separate pieces of identification during enrollment
  • You will always be asked to enter your unique User ID and Passcode upon login
  • You are periodically asked to answer personalized security questions to gain account access
  • You will be automatically logged out after 10 minutes of inactivity

You can also take these precautions to help safeguard your personal information:

  • Select a unique User ID and Passcode for M&T services, and choose Security Questions that are difficult to guess, but easy for you to remember
  • Do not share your User ID or Passcode with anyone
  • Don't step away from your computer during an online banking session
  • Always log out of your online banking session
  • Don't use public or unprotected Wi-Fi to access online banking
  • Always use a trusted PC for all your financial transactions such as a dedicated personal computer and never use a shared public PC for financial transactions
  • Take note of the look and feel of the online banking pages as unadvertised changes to these pages could indicate you have connected to a fraudulent page

If you are concerned that your M&T Online Banking account has been compromised, please contact M&T Online Customer Service at 1-800-790-9130 (Mon-Fri 8am-9pm, Sat-Sun 9am-5pm ET).

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