If you’ve logged in to M&T Mobile and Online Banking previously and need to unlock your account or reset your security questions, you can do that online.

Unlock Account/Reset Security Questions > 

You can also call our automated telephone banking system at 1-800-790-9130:

• You will need your M&T Debit or ATM Card number and PIN, and your Social Security Number
• When prompted select option 1, “Help me log in”
  
• Select option 1, “My Password" 
• Enter your ATM or Debit Card number, PIN, and Social Security Number, followed by Option 1, "Unlock"