Submit an inquiry about an M&T commercial customer.
M&T Bank's Credit Inquiry Services responds to credit inquiries requested by trade inquirers or other financial institutions. M&T Bank adheres to Risk Management Association (RMA) guidelines for the exchange of commercial credit information.
Receive your credit inquiries within 48 hours by visiting
www.creditconfirm.com and following the instructions referenced on the Credit Confirm "Welcome" page. Please note that you will be required to pay a fee of $25 to process all online credit inquiry requests.
If you have questions regarding online service requests, please call 1-866-325-7201.
Register for Online Credit Inquiries >
To receive your credit information:
Fill out the form. Open the
Credit Inquiry Form (PDF) and fill in all of the boxes by either typing directly onto the PDF in your browser or printing and handwriting the information. Complete information is required for M&T to process your request
Print the completed form.
Have the client sign the form. No phone calls will be accepted and forms
will not be processed without our client's signature
Submit your form. Scan and send it in via
email or fax it to 716-848-3066
- The credit information will be returned to you within 7 to 10 business days
- Credit inquiries required within 48 hours can be requested via our online service for an additional fee of $25
- Forms submitted via email will be returned to you in letter format via an encrypted email to the original requestor without a callback
- If you submit your form via fax, we will call you to complete the request
- If you would like the credit information returned in written form, indicate this on your request and include your return address