Enable Java Script

Either your browser does not support JavaScript, or you have JavaScript disabled.
You must have a JavaScript-enabled browser to use this site.

Microsoft Internet Explorer

To turn on JavaScript in Internet Explorer, follow these steps:

  1. On the Tools menu, click Internet Options, and then click the Security tab.
  2. Click the Web content zone that you are using (for example, click Local Intranet),
    and then click Custom Level button.
  3. Locate Active scripting under Scripting settings. Click to select the Enable radio button.
  4. Click OK button on Security Settings and Internet Options windows to save your changes.

To download Internet Explorer 7, click here.

Firefox

To turn on JavaScript in Firefox, follow these steps:

  1. On the Tools menu, click Options.., and then click the Content tab.
  2. Click to select the Enable JavaScript check box.
  3. Click OK button to save the setting.

To download Firefox 2, click here.

Safari

To turn on JavaScript in Safari, follow these steps:

  1. Open Safari
  2. On the Safari menu, click on Preferences.
  3. Click the Security icon.
  4. Click on Enable JavaScript next to the Web Content section if it is not checked
  5. Close the Preferences window
  6. Close and restart Safari.

Opera 9.xx series

To turn on JavaScript in Opera 9.xx series, follow these steps:

  1. Open Opera.
  2. On the Tools menu, click Preferences.
  3. Click Content in the Preferences list.
  4. Check the box next to Enable JavaScript.
  5. Click the JavaScript Options button to open the JavaScript Options box.
  6. Check the boxes that you want to allow.
  7. Click OK.
  8. Click OK.

Google Chrome(v0.4.154.23)

To turn on JavaScript in Google Chrome(v0.4.154.23), follow these steps:

  1. First close any open Chrome windows.
  2. Right click on a blank area of your Desktop.
  3. Select New.
  4. Create a new Shortcut with the following in the "Type the location of the item:" text box:
    • For Windows Vista:
      %userprofile%\Local\Google\Chrome\Application\chrome.exe -enable-javascript
    • For Windows XP:
      "%userprofile%\Local Settings\Application Data\Google\chrome.exe" -enable-javascript
      Note: You'll have to enclose the file path for Windows XP in quotes due to there being spaces in it.

 

 

 

 

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Contact Your Relationship Manager

Get in touch with our team of Canadian Banking Specialists. We’re here to answer questions or concerns related to your cross-border business. 

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​​​Phone & Email 

Contact your Can​adian Banking Team at our Canadian office. ​

​Canadian Office Address

You can contact our Principal Officer at the following address:

​Brookfield Place – TD Canada Trust Tower
161 Bay Street –​ Suite 2520
P.O. Box 209
Toronto ON M5J 2S1
Canada

​SWIFT Network Information

S.W.I.F.T.: MANTUS33 
Telex: 420076 
Answer back: MANDTBANKNYK 
Cable: MANDTBANK 
FedWire: 0220-000-46 MFRS BUF 
Transit Number: 10-4/220 
CHIPS: 0555 

​Questions, Concerns & Complaint Resolution​

If you have feedback, a concern you would like to address, or a complaint you n​eed to resolve, please choose one of the following options: 

​Contact Your Representative or Relationship Manager

If you​r problem is not resolved to your satisfaction with your first contact, we encourage you to escalate your complaint to the next level by telephone, mail, fax or email. Please include contact information where you can be reached.

​Contact the Canadian Office's Principal Officer

The Princip​​al Officer of the Canadian office is accessible by mail, phone and email:

Mr. John R. MacLeod
Principal Officer, M&T Bank
Brookfield Place – TD Canada Trust Tower
161 Bay Street – Suite 2520
P.O. Box 209
Toronto ON M5J 2S1
Canada 

​Telephone: 416-214-2301
Fax: 416-363-0768
Email: jmacleod@mtb.com​

​Contact the Canada Branch Ombudsman 

If you are still unsatisfied after consulting the Principal Officer, you can contact the M&T Bank Canada Branch Ombudsman for an additional review of your situation. 

The M&T Bank Canada Branch Ombudsman can only review your concern af​ter you have received a response from the Principal Officer. 

​Mike Rosenberry 
Customer Care Department
P.O. Box 767
Buffalo, NY 14240
Fax: 1-855-379-7355

Contact the Financial Consumer Agency of Canada (FCAC)

Financial Consumer Agency of Canada
427 Laurier Avenue West, 6th Floor
Ottawa ON K1R 1B9
Phone: 1-866-461-3222
Web: www.fcac-acfc.gc.ca

​​DIS-243*-DIS|DIS-40*-DIS|DIS-304*-DIS

 

 

 

 

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