There will be no change to users' log in credentials. The existing Positive Pay user rights set up by your organization's Global Administrator in Treasury Center will remain unchanged.

There will be no change to the way you access Positive Pay. You can continue to log into Treasury Center, and access the Fraud/Risk tab. Then, a new link will open for the new Positive Pay system.

No change, exceptions will be available:

• 10am ET for Positive Pay and Payee Positive Pay (Issue file provided)
• 8am ET for Reverse Positive Pay (No issue file)

No change, approve suspects by 4pm ET.

Items not decisioned by cutoff will be actioned based on your existing default “no decision” setting of either return or pay.

No change. All user permissions and dual authorizations will roll over from the old system to the new system to reflect the same user permissions and dual authorizations.

No, all users will be re-enrolled into all available email alerts, even alerts that you may not have previously opted into. To manage alerts, including adding text message, simply go to account/user notification to update your elections.

• Stale Date functionality is available on all Positive Pay accounts.
• Users are automatically enrolled in system alerts.
• The Check Search feature provides robust ad hoc reporting, including access to up to two years of Paid and Void check history and associated check images.
• Users can view detailed exception descriptions explaining why a check was flagged as a Payee Mismatch.
• Check images are displayed during suspect item decisioning.
• Check issue files can now be submitted in Excel format, in addition to existing file formats.
• File mapping supports multiple Payee fields, providing greater flexibility for clients with complex payee data requirements.

Yes. The new Check Search feature can generate an Outstanding Checks report for clients who submit check issue files into Positive Pay. Results can be exported to Excel, PDF, or CSV format. Refer to the User Guide for instructions on running searches and generating reports.

No change. Whether you submit a check issue file via transmissions or input through the system, there is no change to upload/transmission connection. Nor will there be any change to the file format. After migration, you will also be able to submit issues files in Excel. Email confirmations will continue to be generated upon successful receipt of a file or import, and will include the total item count and dollar amount processed. However, email confirmations are limited to Positive Pay users and cannot be sent directly to non-users of the application.

Decision history will not migrate. At least two years of check outstandings will migrate, and at least 90 days’ paid activity will migrate to support Check Search.

The new system will store up to 2 years of check history.

Going forward, fraud suspects will be grouped into queues based on their status. As suspects are reviewed and decisioned, they move from the Pending queue to the Decisioned queue. Each queue displays the total number of items it contains.

When issued checks are loaded into the system, the status of the file import or transmission is recorded in the Issued Check Processing Log. The log provides a summary of the total number of items and dollar amount processed, along with details of any processing failures.

In addition, users will receive an email confirmation when issued checks are successfully loaded into the system. The confirmation includes the total number of items and dollar amount processed, allowing users to validate that the file was received and processed as expected.

Check issue records must be submitted before checks are distributed to the payee. Current timeframes will remain in place.