How to Change Your Name
Prepare the required documentation.
If you’re a U.S. citizen, you'll need to bring one form of identification (such as a driver's license or passport) and a legal name-change document (a marriage certificate, for example). If you don't have one of the mentioned forms of identification, a branch representative can help you determine an acceptable alternative.
If you’re not a U.S. citizen, the required forms of ID depend on whether you are a resident or non-resident. Please speak to a branch representative for a list of acceptable forms of ID.
Visit a branch.
In order to change your name on your cards and accounts, you’ll need to visit a branch and speak to a representative. We recommend calling ahead to make an appointment because, depending on how many accounts you have, it may take between 10 to 20 minutes to complete the paperwork.
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Watch your mail.
Once you complete the process with the branch representative, your name change will take effect immediately. Your new cards will arrive in the mail typically within four to five business days. Make sure to check your mail carefully. For your security, the envelope won’t have any particular markings on it and we don’t want you to overlook it.
How to Notify Us of an Address Change
Have you recently moved? Make sure you update the address associated with your M&T bank account or cards. Please visit your nearest
M&T branch or contact the M&T Telephone Banking Center at 1-800-724-2440 for assistance.