Report a lost or stolen card.
The very first step you should take is to call us. To report a lost or stolen card, 24 hours a day, 7 days a week, call 1-800-724-1552.
We’ll disable your old card to help prevent any further activity or usage and then issue you a new one right away. And because you bank with M&T, you won’t be liable for any fraudulent charges, thanks to our
M&T Assurance program.
Replace your card.
To request a new card, you can:
Call 1-800-724-2440 (personal banking customers) or 1-800-724-6070 (business banking customers)
- Visit your local
Is your card damaged?
If you need to replace your debit card because it’s been damaged, you can call us or visit a branch, and we’ll send you a replacement. You will receive a new card with the same account number, but different expiration and CVV2 (3 three-digit code on the back of your card).
If you need to replace your credit card, because it's been damaged, the replacement card will have the same expiration and CVV2.