Report a lost or stolen card.
The very first step you should take is to call us. To report a lost or stolen card, 24 hours a day, 7 days a week, call 1-800-724-1552.
We’ll disable your old card to help prevent any further activity or usage and then issue you a new one right away. And because you bank with M&T, you won’t be liable for any fraudulent charges, thanks to our
M&T Assurance program.
Replace your card.
To request a new card, you can:
Call 1-800-724-2440 (personal banking customers) or 1-800-724-6070 (business banking customers)
- Visit your local
- Complete our
online request form
(for debit cards only)
Is your card damaged?
If you need to replace your debit card because it’s been damaged, you can call us or visit a branch, and we’ll send you a replacement. You will receive a new card with the same account number, but different expiration and CVV2 (3 three-digit code on the back of your card).
If you need to replace your credit card, because it's been damaged, the replacement card will have the same expiration and CVV2.