How to Report Fraudulent Charges
If you believe you have been a victim of fraud related to your M&T accounts,
notify us immediately at 1-800-724-2440 (Monday–Friday 6am–9pm, Saturday–Sunday 9am–5pm ET), so we can take action to help you.
A formal complaint can also be filed with the
Internet Crime Complaint Center (IC3).
If you think you may have been a victim of identity theft, we can provide you with the information you need to report the incident and to file fraud alerts with the top credit reporting agencies, as well as the FTC.
How to Detect and Report Identity Theft >
Review your account regularly.
Thieves can get your personal information by many means. So, it’s important to review your account often to make sure all charges to your debit or credit card are charges that you made. If anything looks suspicious, no matter how small the dollar amount, you should notify M&T right away. Never ignore suspicious charges.
Tools & Resources
M&T Online Banking or
Mobile BankingDIS-221-DIS to stay on top of your financial transactions.
You can also sign up for
M&T Bank Alerts.DIS-9-DIS You’ll get updates via text and/or email if any questionable charges arise. Review more
general security tips to make sure you’re doing everything you can to help protect yourself.