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Federal Government Shutdown Assistance

M&T Bank is committed to helping our customers. That's why we have a variety of options to help those who are affected by the federal government shutdown.

We understand the challenges you may be facing.

At M&T Bank, we understand just how difficult the federal government shutdown has been, especially for people and families whose salaries have been directly affected.

Support for affected customers

We are here for you. Speak to our bankers today about the following support that may be available to you.

  • One-time waiver of the "penalty for early withdrawal"{{d1381*}} from your M&T CD
  • Evaluation of deposit account fee refunds
  • Loan or credit card payment assistance

Exclusively for Government Employees

As part of a variety of options to aid government employees who are affected by the government shutdown, we’re offering a low rate unsecured personal loan{{d528*}}.

3.99% APR{{d528*}}

12-month fixed term loan{{d1382*}}

Loan amounts from $2,000 - $10,000{{d528*}}

It’s our way of showing support during these trying times. To Apply for the Low Rate Unsecured Loan, call 1-800-724-2440 or visit any M&T branch.

We're here to help

We want to do everything we can to help during this difficult time. To learn more about the ways we can help, contact us and we'll work together to make a plan.

Personal Checking and Deposit Customers

Call 1-800-724-2440, Monday - Friday: 8:30am - 9:00pm EST to speak to a representative or use our 24 hours a day, 7 days a week automated service.

Mortgage Customers

Call 1-800-724-1633, Monday - Thursday: 8:00am - 9:00pm EST, Friday: 9:00am - 5:00pm EST

Loan, Credit Line and Credit Card Customers

Call 1-800-724-2525, Monday - Thursday: 8:00am - 9:00pm EST, Friday: 8:00am - 5:00pm EST, Saturday: 8:00am - 12:00pm EST

Business Banking Customers

Call 1-800-724-6070, Monday - Friday: 6:00am - 9:00pm EST, Saturday – Sunday: 9:00am - 5:00pm EST

We are here to help

We want to do everything we can to help during this difficult time. To learn more about the ways we can help, contact us and we'll work together to make a plan.

Personal Checking and Deposit Assistance

Call 1-800-724-2440, Monday - Friday: 6:00am - 9:00pm EST, Saturday and Sunday: 9:00am - 5:00pm EST

Mortgage Assistance

Call 1-800-724-2224, Monday - Friday: 8:30am - 9:00pm EST

Installment Loan Assistance

Call 1-877-686-8424, Monday - Friday: 6:00am - 9:00pm EST, Saturday and Sunday: 9:00am - 5:00pm EST

Credit Card Assistance

Call 1-866-279-0888, Monday - Friday: 6:00am - 9:00pm EST, Saturday and Sunday: 9:00am - 5:00pm EST

Business Banking Assistance

Call 1-800-724-6070, Monday - Friday: 6:00am - 9:00pm EST, Saturday and Sunday: 9:00am - 5:00pm EST

Meet with a Specialist

Find a branch near you and meet with a banking specialist